by Klaus Fischer | Feb 3, 2019 | Toolbox, Working Together
Voice mail Check your voice mail daily and call back within 24 hours. If you cannot check the voice mail, speak a friendly message that you have limited access. Speak slowly and clearly when leaving messages for others. Say exactly and clearly what you need until...
by Klaus Fischer | Jan 7, 2019 | Negotiation, Toolbox
People you know little about… This checklist gives an overview of the traps you can fall into when assessing people you know little about. Selective perception We tend to perceive only certain behaviors in others. Mostly these perceptions correspond with our already...
by Klaus Fischer | Dec 1, 2018 | Negotiation, Toolbox
The most common negotiation tricks… …and how to render them harmless. This list – which has been developed in our training sessions from participants’ experiences – is intended to help expose tricks and to counter them effectively and objectively....
by Klaus Fischer | Nov 11, 2018 | Negotiation, Toolbox
Negotiate in English without it becoming a fiasco… In international negotiation settings, even experienced negotiators often feel that they are not limited by working in their native language. What’s appropriate? What may I ask? How can you criticize? How do I...
by Klaus Fischer | Oct 24, 2018 | Führung, Toolbox
Have you ever looked at your organization not from top to bottom, but in concentric rings? We invite you to carry out a first “agility check” using the example of the “Collegial district circle”. The model of the collegial district organization...
by Klaus Fischer | Oct 18, 2018 | Negotiation, Toolbox
The Harvard concept or Harvard principle is a concept for factual negotiation first presented by Roger Fisher and William L. Ury in 1981. The aim is to bring about a win-win situation in negotiations. Here we explain the basics of the concept: When do I have to...
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