by Klaus Fischer | Apr 25, 2019 | Moderation, Toolbox
How to prepare a moderation?Order clarification Who is the client for the moderation? Who are the other stakeholders for the topic? What exactly does the client expect from the moderation? What experience does the client already have with moderated events? What is the...
by Klaus Fischer | Apr 9, 2019 | Projectmanagement, Toolbox
1. Input phase Attributes Who are the others? Do I have to be afraid or will I feel comfortable? Possible interventions break ice establish contacts allow arrivals Life cycle puberty 2. Orientation phase Attributes What’s the subject? How are we supposed to...
by Klaus Fischer | Mar 7, 2019 | Toolbox, Working Together
Order clarification What’s this all about? Can one of you explain what we actually want to do? So, what is expected of us? What is the exact content of the task? What do we mean by this word/order? Sense/purpose What are we doing this for? What does our...
by Klaus Fischer | Feb 3, 2019 | Toolbox, Working Together
Voice mail Check your voice mail daily and call back within 24 hours. If you cannot check the voice mail, speak a friendly message that you have limited access. Speak slowly and clearly when leaving messages for others. Say exactly and clearly what you need until...
by Klaus Fischer | Jan 7, 2019 | Negotiation, Toolbox
People you know little about… This checklist gives an overview of the traps you can fall into when assessing people you know little about. Selective perception We tend to perceive only certain behaviors in others. Mostly these perceptions correspond with our already...
by Klaus Fischer | Dec 1, 2018 | Negotiation, Toolbox
The most common negotiation tricks… …and how to render them harmless. This list – which has been developed in our training sessions from participants’ experiences – is intended to help expose tricks and to counter them effectively and objectively....
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