Ensuring commitment

Ensuring commitment

Recently, in a presentation and communication training, an exercise was about reaching a long-term agreement between two groups over several periods. The aim was to maximise the profits of both “companies”, which could only be achieved in the long term...
Communication in difficult times

Communication in difficult times

“Speak nicely!”, the ironic Austrian request to refrain from using vulgar or derogatory language, takes on a whole new meaning in these times. Today, for the first time on television, I saw and heard a correspondent formulating her contribution wearing a...