blog – artiClES
In this section you will find our articles, case studies, book reviews and toolboxes.
Conflict as an opportunity
From April to December 2020, the Institute for Conflict Research and Preventive Counselling at the Rheinische Fachhochschule Cologne surveyed companies about conflicts during the Corona crisis. While at the beginning of the crisis, many things had to be rethought and...
Continuous improvement process (CIP)
As part of a small series of articles, we want to take a closer look at four aspects of change. This article is focused on: Continuous Improvement Process. Article II: Crisis management Article III: Change management Article IV: Transformation Let's look at the...
TOOLBOX: NEGOTIATION PREPARATION
In addition to organisational preparation (see also our Case Study), it is essential to prepare intensively for negotiations in terms of content. For this purpose, we have compiled a checklist for you along with the four principles of fact-based negotiation according...
Our book tip: “Negotiating internationally – intercultural communication in business”
In this book, Peter Sawitzki describes how international negotiations can succeed by explaining how foreign managers think and how to navigate a foreign culture without clashing. He points out how important it is to accept differences in principle instead of putting...
School is fun! Hooray, holidays at last!
The school is over - a big sigh of relief for many children, parents, and teachers! A school is an organisation with its values and principles that influence students - much like employees are influenced by the company values and principles. Why do so many students...
Case Study – the case von der Leyen
On 06.04.2021, EU Commission President Ursula von der Leyen and EU Council President Charles Michel visited Turkish President Recep Tayyip Erdoğan to develop relations between Turkey and the EU further. Ms von der Leyen was "banished" to an out-of-the-way sofa at the...
Negotiate – fight, argue, or cooperate?
Whether it's a (sales) purchase of a used car, an agreement between a customer and a supplier or the next family holiday - we find ourselves in negotiating situations almost every day. Reason enough to take a closer look at this topic. There are many different...
Fitness for body and soul
When we think about fitness, we usually mean physical fitness. However, we are only really fit if we are also mentally fit - resilient - i.e. if we can cope with difficult life situations. Different factors influence our "inner" resilience. We can strengthen and...
“It’s urgent!”
Who hasn't experienced it? You receive an e-mail that is either marked as urgent or in a personal conversation; a topic gave the predicate "urgent". "You know, it would be very urgent that...". But what is "real" urgency? After years of consulting and management...
The internal team
This article presents a methodology from systemic individual coaching, the so-called "internal team". The aim is to make the coachee aware of his or her different inner parts and develop a resource and strength from the often existing heterogeneity of this team. To...
The distribution of the corona vaccine from a negotiating point of view
The EU Commission has negotiated a settlement with EU states to distribute scarce vaccines in the Corona pandemic. This agreement was reached long before there was any vaccine on the market. The outcome of the negotiations provided for a distribution of vaccine doses...
Ensuring commitment
Recently, in a presentation and communication training, an exercise was about reaching a long-term agreement between two groups over several periods. The aim was to maximise the profits of both "companies", which could only be achieved in the long term through...
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